Kurt, Clancy, and installer Kris were very professional. Kris and his co-worker were neat, accomplished, and friendly. My install was today (2 day process) so I haven’t had much time to check out how everything works but so far so good. Will update in a couple of weeks. The install was a Bryant preferred series 96.2% furnace with zonefirst control board and volume dampers. Workmanship very good. They filled out Consumers Energy rebate forms for me. Hope to save $’s with the new system, only time will tell.